Cancellation and Refund Policy
Last updated: 28 September 2026
This policy applies to Stampbench paid subscriptions. Stampbench accounts are offered for business use. Nothing here removes a right that applicable law gives you.
1.Cancel at any time
You can cancel a card subscription through the billing portal in your account. PayPal subscriptions can be cancelled from your account or in PayPal. Cancellation stops the next renewal; paid access normally continues until the end of the current billing period.
2.Refunds
We do not normally provide a pro-rata refund for an unused part of a billing month. We will refund duplicate or incorrect charges, and may provide a full or proportionate refund where a material paid feature was unavailable or did not match its description. Statutory rights continue to apply.
3.Requesting a refund
Email [email protected] from the address on the account. Include the charge date and payment-provider reference, but never send a complete card number or password. We aim to acknowledge requests within two working days and return approved refunds to the original payment method.
4.Consumer rights
The Service is intended for people acting for business purposes. If consumer law nevertheless applies to your purchase, including a statutory cancellation right, that law takes priority over this policy. Contact us before using a paid feature if you wish to exercise a cooling-off right.
5.Related terms
See the Terms of Service for billing terms and the Privacy Policy for payment data.